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Old 08-12-2011, 01:16 PM
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Join Date: Jun 2011
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Post My daily close out report doesn't match a sales report!

So.... You have just run your Daily Close Out Report for the day, and it doesn't seem to match up with one of the other sales reports you just ran.

There is an option that is selected by default, and the report will not account for voided invoices if it is selected while you run your report. If your Daily Close Out Report does not account for voided invoices, it will not match up with some of the other reports you choose to run.

I will walk you through the steps to run a Daily Close Out Report, and I will point out the option that you need to deselect in order for your report to be correct.

Step 1: Select Reports, see screen shot below.



Step 2: Select Daily Close Out Report, see screen shot below.



Step 3: Deselect Include VOID invoices in report, see screen shot below.



As you can see in the above screen shot, when you go to run your report the Include VOID invoices in report is selected by default. Make sure you deselect it every time you run a report, see screen shot below.



Once you have deselected the Include VOID invoices in report option, select Print. From the next screen you can print, preview, or create a PDF of your report.

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Last edited by CCE Support; 08-15-2011 at 06:43 AM.
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